ACP for Employers

Employees face a lot of challenges. Terminal illnesses and fatal accidents affect people of all ages. People are working longer and later in life, and their health is diminishing. More employees are affected by family stressors as they increasingly serve as unpaid caregivers for older family members. Expensive medical care costs at the end of life for loved ones negatively affect both families and employers and can be a major harm to a family’s financial wellbeing. ACP can make a positive impact on these issues.

• People who have completed an advance care plan are more likely to enroll in hospice earlier, increasing their quality of life and accessing much needed caregiver support.
• Around 90 percent of people would prefer to die at home and those with advance care plans tend to die in the hospital less frequently than those without.
• Family members of people who have an advance care plan report more satisfaction and less stress with the end-of-life experience as they understand the person’s values and preferences.
• Advance care planning can reduce the average net costs of unwanted medical care by as much as $65,000 per person.

• Hedge against catastrophic medical expenses and premium increases at renewal by ensuring people only receive the medical care they want in accordance with their values and preferences.
• Help manage stop loss costs and lasering by documenting the advance care decisions of the most at-risk beneficiaries.
• Reduce the costs of distracted employees and presenteeism by proactively, positively addressing an issue that causes caregiver stress and family arguments.
• Improve and protect the mental and financial health of employees and their families.
• Enhance hiring and retention with a timely, low-cost, unique financial and wellness benefit.

Our ACP software-as-a-service guides the employee step-by-step to complete a comprehensive advance care plan. The planning process extends to the employee’s whole family (their spouse, parents, spouse’s parents, or other loved ones) with up to six accounts associated with each employee at no additional cost to the employer.

• Includes digital legal advance directive forms for all U.S. states that are completed via an easy-to-use questionnaire, signed with NIST-compliant digital signatures, and enhanced with values exercises and video living wills.
• Educational content and videos support different learning styles and health literacy levels and aid informed decision-making.
• Engaging emails and ongoing nurturing help ensure that people finish their advance care plans and share them.
• 24/7 secure, online access to completed advance care plans and sharing in the electronic health record means they are found by hospitals when they are needed.
• It’s easy for people to make changes to their plans and the system always presents the most current advance care plan.

• Designed to help you quickly launch and grow this important financial and wellness service.
• Comprehensive education and marketing tools developed with a diversity and inclusion lens help all employees understand the benefits of ACP.
• Employee engagement includes direct initial outreach paired with supportive digital ACP educational content delivered through multiple communications channels.
• The behavior-driven notification engine nudges people until their plan is complete. When they log in to Honor My Decisions, they are guided to the next step in the planning process.
• The customizable utilization dashboard in the ACP Member Administration Portal makes it easy to know that employees and their families are using the benefit and what stage of ACP they have completed.

All parts of a person’s advance care plan are available 24/7 via a personalized URL in our ACP Authority repository. This URL is stored within the person’s medical record in the EHR ensuring that the care team always has access to the person’s most recent advance care plan. It is also provided on a wallet card with a scannable QR code that the person can print and carry with them. This ensures that the person’s most recent decisions and preferences can always be found. It reassures the care team that they have an accurate record of the person’s preferences and values to guide care (unlike a paper-based form). It also fixes the accessibility problem of paper-based advance directives as it is not locked away in a safety deposit box or lost in a drawer.

• Secure cloud-based repository stores each advance care plan at a unique URL and is available 24/7.
• Includes all elements of a person’s comprehensive ACP: emergency contacts, healthcare decision-maker, treatment preferences, legal documentation, end-of-life values, and video living will.
• Access via a QR code on the wallet card, share emails, and a link stored within the EHR.

• Differentiate with a value-added unique financial and wellness benefit
• Help your clients hedge against catastrophic medical expenses and premium increases
• Manage employer renewals by impacting total cost of care
• Provide a solution to increase employee peace of mind and reduce distractions

• Reduce in-hospital deaths
• Increase beneficiary and caregiver satisfaction
• Reduce unwanted medical treatments at end-of-life
• Reduce unnecessary hospital admissions
• Normalize advance care planning discussions
• Reduce unnecessary ICU utilization

• Differentiate with a value-added unique financial and wellness benefit
• Help your clients hedge against catastrophic medical expenses and premium increases
• Offer a way for your clients to manage stop loss costs and lasering